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Guidance and Counselling

Counselling Officer II

Category

Guidance and Counselling

Employment Type

Full-time

Location

Nairobi, Kenya

Vacancies

1 position

Closing Date

11/10/2026
16 days left

Employer / Company

Independent Policing Oversight Authority (IPOA) logo
Independent Policing Oversight Authority (IPOA)
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Description (Public)

This cadre is responsible for providing professional psychosocial support to external clients who are psychologically affected as a result of their victimization by the police as well as providing professional psychosocial support to staff members.

Duties, Roles and Responsibilities

  • Supporting the implementation of policies, strategies, guidelines, plans, standards, tools and procedures pertaining to Counselling Services
  • Updating records in the counselling department
  • Collecting and collating data for developing internal and external reports for counselling services
  • Assessing clients' psychological status for appropriate action and recommendations
  • Providing psychosocial services to complainants and their families, witnesses and survivors following police action or inaction
  • Providing psychosocial services to staff; and
  • Participating in the case intake committee.

Qualifications, Education and Competencies

Qualifications & Experience:

  • Bachelor’s Degree in Counselling, Psychology or equivalent qualifications from a recognized institution
  • Membership to a relevant and recognized professional body
  • Valid practicing license issued by the Counsellors and Psychologists Board
  • Proficiency in computer applications

How to Apply

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