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Information Technology

Business Analyst and Application Support Officer

Category

Information Technology

Employment Type

Full-time

Location

Kampala, Uganda

Vacancies

1 position

Closing Date

11/3/2026
9 days left

Employer / Company

Liberty Life Assurance Uganda logo
Liberty Life Assurance Uganda
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Description (Public)

Liberty General Insurance Uganda is hiring a Business Analyst and Application Support Officer to review business processes, support automation and help resolve system and application issues across its operations.

Duties, Roles and Responsibilities

  • Review business processes, identify pain points and recommend practical improvements
  • Support automation initiatives and track results through dashboards and reports
  • Manage change requests and follow change-control processes
  • Help resolve system and application issues, working with systems and external vendors

Qualifications, Education and Competencies

Qualifications & Experience:

  • Experience in process analysis and improvement
  • Familiarity with workflow and automation tools
  • Experience working with systems and external vendors

Skills & Competencies:

  • Strong analytical and problem-solving skills
  • Ability to assess risk and follow change-control processes
  • Clear reporting and dashboarding
  • System and application troubleshooting

How to Apply

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