Community Engagement Officer

• Develop and implement community engagement and mobilization plans in line with project objectives
• Identify and establish relationships with community leaders, groups, local authorities, and other relevant stakeholders
• Organize community meetings, dialogues, forums, awareness campaigns, and other engagement activities, promoting meaningful participation of women, youth, persons with disabilities, and marginalized groups
• Establish and maintain effective working relationships with local government officials, community leaders, NGOs, CBOs, schools, health facilities, and private-sector actors, and represent the organization at stakeholder meetings
• Conduct community consultations, focus group discussions, interviews, and participatory assessments, and support baseline assessments and research activities
• Develop and deliver community awareness and sensitization activities, translating technical project information into clear messages for community audiences
• Establish and support accessible community feedback and complaints mechanisms, documenting, referring, and following up on feedback
• Maintain accurate records of community meetings and consultations, prepare regular reports on engagement activities, and track participation and engagement indicators
• Document success stories, lessons learned, case studies, and community feedback, providing timely updates to the Program/Project Manager
• Work closely with program, monitoring and evaluation, communications, and field teams, and support project events, trainings, workshops, and outreach activities

Qualifications & Experience:

• Master’s degree in Community Development, Social Sciences, Development Studies, Sociology, Public Relations, Communications, International Development, or a related field
• At least 5–8 years of relevant experience in community engagement, community development, social mobilization, NGO programs, or a related field
• Additional training in community engagement, development, project management, social accountability, or stakeholder engagement is an advantage
• Experience working directly with communities and local stakeholders
• Experience facilitating community meetings, consultations, focus group discussions, and awareness activities
• Permanent contract, based in Kigali

Skills & Competencies:

• Strong facilitation, mobilization, and participatory engagement skills
• Excellent communication, interpersonal, and stakeholder management skills
• Ability to promote transparency, accountability, and respectful engagement with community members
• Strong documentation, reporting, and monitoring skills
• Sensitivity to gender, disability, and social inclusion dynamics
• Fluency in English; knowledge of Kinyarwanda and French an advantage