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Information Technology

Computer Instructor / IT Support

Category

Information Technology

Employment Type

Full-time

Location

Adjumani, Uganda

Vacancies

1 position

Closing Date

12/31/2026
67 days left

Employer / Company

Jesuit Refugee Service logo
Jesuit Refugee Service
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Description (Public)

Computer Instructor / IT Support role at Jesuit Refugee Service (JRS) in Adjumani, responsible for providing computer training programs including Basic Computer Literacy and Advanced Computer Networking, plus day-to-day IT support including troubleshooting, Microsoft 365 services, network management, and information security.

Duties, Roles and Responsibilities

  • Develop and update IT training materials and curriculum for basic computer literacy based on CBET
  • Handle teaching and daily instruction for enrolled students in Basic and Advanced computer classes
  • Conduct IT training sessions, assessments, and practical exercises
  • Provide career guidance and support supervision to students
  • Troubleshoot technical issues including installation, upgrades, and daily usage
  • Maintain accurate records of JRS IT assets and equipment
  • Provide training to users on Office 365 (Outlook, OneDrive, SharePoint, Teams)
  • Assist in management of Microsoft Azure Platform and network services

Qualifications, Education and Competencies

Qualifications & Experience:

  • BSc degree or Diploma in Computer Sciences/Information Technology/Information Systems
  • Certified in networks (CCNA or equivalent)
  • Certified in Microsoft (MCSE/MCSA or equivalent)
  • Proven experience as an IT Technician or relevant position

Skills & Competencies:

  • Excellent diagnostic and problem-solving skills
  • In-depth understanding of computer systems and networks
  • Knowledge of internet security and data privacy principles
  • Hands-on experience with Microsoft Office 365 services
  • Knowledge of Azure identity management and Microsoft Active Directory
  • Instructional delivery and curriculum implementation skills

How to Apply

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