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Engineering

Customer Services Officer Trainer

Category

Engineering

Employment Type

Full-time

Location

Uganda, Uganda

Vacancies

1 position

Closing Date

10/31/2026
6 days left

Employer / Company

3D Services Limited logo
3D Services Limited
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Description (Public)

3D Services Limited is hiring a Customer Services Officer Trainer to strengthen CSO technical capability through structured training and to support the Chief Technical Engineer in coordinating day-to-day technical operations, field support, quality assurance, equipment accountability, research and development, and reporting. The position exercises delegated supervisory authority while the Chief Technical Engineer retains overall departmental accountability.

Duties, Roles and Responsibilities

  • Deliver structured training to strengthen Customer Services Officers’ technical capability
  • Support the Chief Technical Engineer in coordinating day-to-day technical operations
  • Coordinate field support and technical deployments
  • Support quality assurance and equipment accountability
  • Contribute to projects, research and development
  • Provide tools, stock and administrative support

Qualifications, Education and Competencies

Qualifications & Experience:

  • At least a Diploma in automotive or mechanical engineering
  • 3 years of experience in a related field
  • A valid motorcycle riding permit is required
  • Knowledge about the telematics industry is an added advantage

Skills & Competencies:

  • Technically proficient
  • Customer-centric and analytical
  • A strong problem solver
  • Organized and self-motivated
  • A good communicator

How to Apply

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