Executive Assistant to the CEO

• Coordinate consolidation of annual business plans, sales strategies, pipeline reviews and budgets across business segments
• Ensure alignment between business plans, revenue targets and strategic growth priorities and follow up with business heads on submissions
• Maintain a structured Business Performance Dashboard for the CEO to track progress on strategic initiatives
• Monitor key business initiatives and Executive Committee directives and escalate critical issues requiring the CEO's attention
• Coordinate preparation of EXCO papers, business performance updates and strategic presentations
• Track and follow through on action items from governance forums affecting the CEO's office
• Support execution of transformation initiatives including digital, ESG and financial inclusion programmes
• Ensure adherence to governance timelines and corporate reporting standards
• Coordinate strategic initiatives and special projects, monitoring milestones and deliverables
• Maintain day to day operations of the CEO's office and manage confidential files and records
• Draft correspondence, memos, reports and executive presentations on behalf of the CEO
• Coordinate logistics for executive and board meetings, travel arrangements and special events
• Oversee office supplies, travel coordination and expense tracking for the CEO's office
• Act as the bridge for communication between the CEO and senior management, the Board, regulators, customers and partners
• Professionally receive and handle visitors, inquiries and incoming requests and coordinate timely responses
• Plan and organise key business meetings, reviews and workshops

Qualifications & Experience:

• Bachelor's degree from a recognised university in Business Administration, Management, Finance, Economics, Banking or Public Administration
• 3 to 5 years of experience providing executive support to C-suite executives or board-level management
• Hands-on exposure to business performance coordination and corporate strategy execution
• Financial services experience is highly preferred
• Familiarity with corporate governance standards, board workflows and insurance regulatory environments is a distinct advantage
• Professional certifications in Executive Assistance, Project Management, Business Analysis or MIS are an added advantage

Skills & Competencies:

• Advanced proficiency in Microsoft Office Suite and Google Workspace
• Exceptional written and verbal English communication with diplomacy and tact
• Discretion and integrity in handling highly confidential information
• High resourcefulness and ability to anticipate executive needs
• Calm problem solving under tight deadlines
• Exceptionally high attention to detail, organisation and follow-through
• Sound professional judgment, initiative and strong sense of urgency
• Ownership, accountability and results orientation
• Collaborative and solution-oriented approach