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Marketing and Sales

Fixed Term Lead QualifierExpiring Soon!

Category

Marketing and Sales

Employment Type

Full-time

Location

Kampala, Uganda

Vacancies

1 position

Closing Date

10/27/2026
2 days left

Employer / Company

DHL logo
DHL
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Description (Public)

At DHL Express, the Lead Qualifier is responsible for identifying, screening, and qualifying potential customers to ensure that high-quality sales opportunities are passed on to the sales team. The role focuses on outbound prospecting, inbound lead assessment, customer engagement, database management, and supporting revenue growth by maintaining a healthy sales pipeline. This is a fixed-term position with DHL International Uganda Limited in Kampala.

Duties, Roles and Responsibilities

  • Review inbound and outbound sales leads; contact prospective customers via phone, email and other channels.
  • Qualify leads against predefined criteria and sales standards.
  • Schedule meetings or hand over qualified prospects to the sales team.
  • Conduct introductory calls to understand customer requirements, build positive relationships with prospects, and maintain regular follow-up.
  • Address initial customer inquiries professionally and promptly, and maintain accurate records in the CRM system.
  • Track lead status and progression through the sales funnel.
  • Ensure timely follow-up and nurturing of leads.
  • Generate reports on leads, conversions and pipeline activity, and offer administrative support to the commercial team.
  • Support marketing campaigns by providing customer insights and feedback, escalating where necessary.
  • Work closely with Sales, Customer Service, Operations and all departments to ensure timely customer support.

Qualifications, Education and Competencies

Qualifications & Experience:

  • Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
  • 2-4 years’ experience in sales support, lead generation, telemarketing, or business development.

Skills & Competencies:

  • Strong communication and interpersonal skills.
  • Prospecting and lead qualification techniques, with excellent telephone and customer engagement skills.
  • CRM and sales analytics proficiency.
  • Time management and organizational, negotiation and influencing skills.
  • Attention to detail and data accuracy, with a customer-focused mindset.

How to Apply

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