At DHL Express, the Lead Qualifier is responsible for identifying, screening, and qualifying potential customers to ensure that high-quality sales opportunities are passed on to the sales team. The role focuses on outbound prospecting, inbound lead assessment, customer engagement, database management, and supporting revenue growth by maintaining a healthy sales pipeline. This is a fixed-term position with DHL International Uganda Limited in Kampala.
Sponsored
Sponsored
Marketing and Sales
Fixed Term Lead QualifierExpiring Soon!
Category
Marketing and Sales
Employment Type
Full-time
Location
Kampala, Uganda
Vacancies
1 position
Closing Date
10/27/2026
2 days left
Employer / Company

DHL
54 views
0 unlocks
Description (Public)
Duties, Roles and Responsibilities
- Review inbound and outbound sales leads; contact prospective customers via phone, email and other channels.
- Qualify leads against predefined criteria and sales standards.
- Schedule meetings or hand over qualified prospects to the sales team.
- Conduct introductory calls to understand customer requirements, build positive relationships with prospects, and maintain regular follow-up.
- Address initial customer inquiries professionally and promptly, and maintain accurate records in the CRM system.
- Track lead status and progression through the sales funnel.
- Ensure timely follow-up and nurturing of leads.
- Generate reports on leads, conversions and pipeline activity, and offer administrative support to the commercial team.
- Support marketing campaigns by providing customer insights and feedback, escalating where necessary.
- Work closely with Sales, Customer Service, Operations and all departments to ensure timely customer support.
Qualifications, Education and Competencies
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- 2-4 years’ experience in sales support, lead generation, telemarketing, or business development.
Skills & Competencies:
- Strong communication and interpersonal skills.
- Prospecting and lead qualification techniques, with excellent telephone and customer engagement skills.
- CRM and sales analytics proficiency.
- Time management and organizational, negotiation and influencing skills.
- Attention to detail and data accuracy, with a customer-focused mindset.
How to Apply
Get DAILY Job Updates
AfriCareers WhatsApp Channel
Follow Channel
Get DAILY Job Updates
AfriCareers Telegram Channel
Follow Channel
Turn on to receive notifications
