Global MEL Manager/Senior Manager

• Oversee MEL across the Uganda, Nigeria and DRC country programs
• Directly manage the three Country MEL Leads owning their goal-setting, performance reviews and career trajectory
• Ensure survey design and roll-out are executed to global standards across the region
• Review analysis conducted by your team and oversee the reporting process including actionable evidence-based recommendations
• Participate in country steering-committee meetings presenting MEL results and building buy-in on data-driven recommendations
• Oversee country-level MEL budgets and plans to ensure growth happens efficiently without sacrificing data quality
• Own the operational and process guidance, SOPs and team ways of working for Global MEL
• Select, roll out and drive adoption of project-management systems and tooling across all regions
• Own team knowledge management including document versioning and information systems
• Build and run onboarding and non-technical training for new staff and Country MEL Leads
• Establish systems and tools that keep the MEL department running smoothly across regions
• Maintain contingency and knowledge-transfer plans for team resilience
• Represent the team in global forums and contribute to thought leadership
• Undertake global department-improvement initiatives proactively

Qualifications & Experience:

• Experience with quantitative and qualitative research methodologies, implementing evaluations and designing data-collection tools
• Mastery of experimental and quasi-experimental evaluation designs including RCTs, propensity-score matching and difference-in-differences
• Statistical analysis and reporting experience
• Project management and process design experience including change management across distributed teams
• People management experience across multiple countries and time zones largely remotely

Skills & Competencies:

• Knowledge management including structuring documentation, versioning and information systems
• Ability to select and roll out systems and tooling and standardize workflows
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills