Hotel ManagerNew!

Description (Public)

The Dove's Nest Hotel and Luo Heritage Cottages in Gulu are looking for a commercial, hands-on Hotel Manager to run the two sites (33 rooms) as one profitable hotel and lead a team of about 35. Reports to the Owners/Board. Salary range UGX 1,000,000 to 1,500,000 plus a performance bonus.

Duties, Roles and Responsibilities

Own the annual budget, the monthly management pack and the Year 1 targets for occupancy, rate, cash margin and guest score.
Lead, coach and appraise five department leads and run a weekly management meeting and a daily 15-minute briefing.
Lead key-account sales to NGOs, institutions and the conference hall and approve rates below the floor.
Protect quality, safety, licences and reputation and handle escalated guest issues and online reviews.
Report to the owners every month on KPIs, cash and risks.

Qualifications, Education and Competencies

Qualifications & Experience:

Bachelor's degree in Hotel and Tourism, Business or Hospitality Management; an MBA or professional diploma is an advantage.
At least 7 years in hotels, including 3 or more as a general or hotel manager or deputy.
Experience running a turnaround or a multi-outlet property.

Skills & Competencies:

Strong profit-and-loss control and revenue management.
Key-account sales and leadership.
Good Excel; fluent English; Luo is an advantage.

How to Apply

About The Dove’s Nest Hotel

The Dove’s Nest Hotel and Luo Heritage Cottages in Gulu, Northern Uganda, provides quality hospitality services, featuring 33 rooms, event halls, and dining facilities. The hotel serves corporate, NGO, institutional, and leisure clients across the region.