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Information Technology

IT Assistant

Category

Information Technology

Employment Type

Full-time

Location

Kampala, Uganda

Vacancies

1 position

Closing Date

10/31/2026
6 days left

Employer / Company

Mestil Hotel & Residences logo
Mestil Hotel & Residences
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Description (Public)

The IT Assistant will support the hotel’s technology infrastructure, ensuring reliable, secure and efficient guest support systems across all operations. The role provides timely technical support, troubleshoots hardware, software and network issues, and assists in maintaining critical IT systems.

Duties, Roles and Responsibilities

  • Provide timely technical support to hotel staff and guests
  • Troubleshoot hardware, software and network issues
  • Assist in maintaining critical IT systems including guest support systems
  • Ensure technology consistently supports seamless guest experiences and efficient hotel operations
  • Perform any other IT duties as assigned

Qualifications, Education and Competencies

Qualifications & Experience:

  • Relevant IT qualification (bachelor degree level)
  • At least 1 year of relevant experience

Skills & Competencies:

  • Knowledge of hotel IT systems and networks
  • Strong troubleshooting skills
  • Customer service orientation
  • Discretion and professionalism in a hospitality environment

How to Apply

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