The IT Assistant will support the hotel’s technology infrastructure, ensuring reliable, secure and efficient guest support systems across all operations. The role provides timely technical support, troubleshoots hardware, software and network issues, and assists in maintaining critical IT systems.
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Information Technology
IT Assistant
Category
Information Technology
Employment Type
Full-time
Location
Kampala, Uganda
Vacancies
1 position
Closing Date
10/31/2026
6 days left
Employer / Company

Mestil Hotel & Residences
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0 unlocks
Description (Public)
Duties, Roles and Responsibilities
- Provide timely technical support to hotel staff and guests
- Troubleshoot hardware, software and network issues
- Assist in maintaining critical IT systems including guest support systems
- Ensure technology consistently supports seamless guest experiences and efficient hotel operations
- Perform any other IT duties as assigned
Qualifications, Education and Competencies
Qualifications & Experience:
- Relevant IT qualification (bachelor degree level)
- At least 1 year of relevant experience
Skills & Competencies:
- Knowledge of hotel IT systems and networks
- Strong troubleshooting skills
- Customer service orientation
- Discretion and professionalism in a hospitality environment
How to Apply
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