Knowledge and Communications Officer

• Communication strategy, brand and editorial management
• Develop, operationalise and periodically update CAN’s multilingual Communication and Knowledge
• Dissemination Strategy, aligned with the project workplan and the future Centre of Excellence vision.
• Develop and maintain a 12-month editorial and content calendar covering dialogues, webinars, newsletters, good-practice products, network activities, campaigns and key continental or global events.
• Establish and enforce clear brand, editorial, consent, accessibility and quality-assurance standards across CAN communication channels and products.
• Provide timely communication advice to the Secretariat and IAB, including key messages, speaking points, media materials, advocacy content and reputation-risk management.
• Knowledge capture, packaging and dissemination
• Coordinate the knowledge-content pipeline with the Project and M&E Officer and Sub-regional Focal
• Persons: identify promising practices, commission contributions, track submissions, verify facts and consent, edit content and publish approved outputs.
• Support two documentation skills Workshops and the good-practice documentation and validation process, including contributor guidance, peer-review coordination, copy-editing and accessible packaging.
• Lead or support production and dissemination of at least four validated case studies/practice briefs, one accessible good-practice compendium, event summaries and other approved knowledge products.
• Coordinate communication and dissemination for four CAN–ADF knowledge-to-policy briefs, a joint policy dialogue, a joint Congress session and a joint position paper, ensuring joint branding and approval.

Qualifications & Experience:

• Bachelor’s degree in Communications, Journalism, Public Relations, Digital Media, Knowledge
• Management, Graphic Design, Linguistics, Development Studies or a related field. A postgraduate qualification is an added advantage.
• At least 3–4 years of relevant professional experience in strategic communications, knowledge management, editorial work, public relations, digital engagement or brand management.
• Demonstrated experience producing high-quality newsletters, case studies, briefs, web content, social-media content and multimedia products for diverse audiences.
• Experience coordinating contributors, designers, translators, consultants and approval processes across multiple countries and tight deadlines.
• Understanding of informed consent, safeguarding, ethical storytelling, data protection and digital accessibility.
• Strong English writing, editing and storytelling skills, with proven ability to translate complex evidence and technical concepts into clear and compelling content.
• Practical experience with websites/content-management systems, mailing platforms, social-media management, analytics, content calendars, knowledge and experience working with AI and basic visual design tools.
• Experience working with OPDs, persons with disabilities or disability-inclusive development programmes; knowledge of CBR/CBID is a strong advantage.
• Languages and Core Competencies
• Excellent written and spoken English is required. Professional French is strongly preferred; Arabicor Portuguese is an added advantage.
• Strategic communication and editorial judgement; excellent planning and follow-through; accuracy and attention to detail.

Skills & Competencies:

• Bachelor’s degree in Communications, Journalism, Public Relations, Digital Media, Knowledge
• Management, Graphic Design, Linguistics, Development Studies or a related field. A postgraduate qualification is an added advantage.
• At least 3–4 years of relevant professional experience in strategic communications, knowledge management, editorial work, public relations, digital engagement or brand management.
• Demonstrated experience producing high-quality newsletters, case studies, briefs, web content, social-media content and multimedia products for diverse audiences.
• Experience coordinating contributors, designers, translators, consultants and approval processes across multiple countries and tight deadlines.
• Understanding of informed consent, safeguarding, ethical storytelling, data protection and digital accessibility.
• Strong English writing, editing and storytelling skills, with proven ability to translate complex evidence and technical concepts into clear and compelling content.
• Practical experience with websites/content-management systems, mailing platforms, social-media management, analytics, content calendars, knowledge and experience working with AI and basic visual design tools.
• Experience working with OPDs, persons with disabilities or disability-inclusive development programmes; knowledge of CBR/CBID is a strong advantage.
• Languages and Core Competencies
• Excellent written and spoken English is required. Professional French is strongly preferred; Arabicor Portuguese is an added advantage.
• Strategic communication and editorial judgement; excellent planning and follow-through; accuracy and attention to detail.