Marketing and Sales Officer

• Sales and business development: develop and execute sales strategies to achieve leasing, property sales and ancillary service targets; identify, qualify and pursue potential clients including corporates, retailers, investors, NGOs and government entities across Uganda and East Africa; conduct property viewings, presentations and negotiations; build and maintain a robust pipeline using CRM tools and market intelligence; establish long-term relationships with key stakeholders, brokers and referral partners
• Marketing and brand promotion: design and implement integrated marketing plans (digital, traditional, events, content) to attract tenants and investors; manage digital channels (website, LinkedIn, Facebook, Instagram, X, Google Ads, email campaigns); create marketing collateral, brochures, property fact sheets, videos and virtual tours; organize and participate in industry events, trade shows and property expos; conduct market research and competitor analysis
• Client acquisition and retention support: work with the operations/property management team to ensure seamless handover from sales to tenancy; support tenant retention initiatives through targeted communication and feedback programs; track lead conversion rates and optimize sales and marketing funnels
• Reporting and performance management: prepare weekly and monthly sales reports, pipeline updates and marketing ROI analysis; monitor key metrics and adjust strategies to meet or exceed targets

Qualifications & Experience:

• Bachelor's degree in Marketing, Business Administration, Real Estate, Communications or a related field; postgraduate qualifications or certifications in Digital Marketing and Sales are an advantage
• Minimum 5+ years' relevant experience in sales and marketing, preferably in real estate, property management or commercial services
• Proven track record of meeting or exceeding sales targets in Uganda or East Africa; experience marketing commercial properties, offices, retail and mixed-use is highly desirable
• Hands-on experience with digital marketing tools and CRM systems (e.g. HubSpot, Salesforce or similar)

Skills & Competencies:

• Strong sales acumen with excellent negotiation and closing skills; creative and strategic marketing mindset with a data-driven approach
• Deep understanding of the East African commercial real estate market, tenant needs and competitive landscape
• Proficiency in digital marketing, SEO, SEM, social media advertising and content marketing
• Outstanding communication, presentation and interpersonal skills; able to work independently, travel frequently and deliver results in a fast-paced environment
• Proficiency in Microsoft Office, Canva/Adobe Suite and property listing platforms
• Results-oriented with a hunter mentality; high energy, resilience and relationship-building skills; cultural adaptability for regional operations