Product Manager – AssetsExpiring Soon!

• Recommend and implement new product developments and enhancements to the existing product set
• Understand the competitive position for Assets products and the sector of the market, and make recommendations on local pricing and local market potential
• Act as the principal point of contact on product issues for local sales and marketing teams
• Establish and recommend Assets product pricing strategy and identify opportunities for new product developments and enhancements
• Continuously review customer segmentation and recommend suitable product activity to target and sustain viable segments in line with Retail strategy
• Monitor and provide feedback to centre on local competitor product activity, including pricing
• Undertake product legal and regulatory assessment as required
• Co-ordinate production of a uniform Tariff for Retail customers that is easily understood by customers and staff and easy to administer
• Manage the process for interest rate changes in line with Central Bank guidelines and governance
• Monitor adherence to agreed product pricing strategy, rectifying errors where identified
• Work with Retail and Business Banking Sales teams to ensure appropriate product sales processes are in place
• Provide business input for implementation of new products: engaging relevant stakeholders, building a business case, managing the development process, completing local product testing, building a detailed local implementation plan and closely monitoring local implementation
• Give necessary notices to local government/regulators and the public of product and price changes
• Liaise with Local Operations Centres, regularly reviewing operational standards for product profitability and identifying skills gaps
• Review and feed back into customer satisfaction surveys, responding to customer product complaints
• Liaise with People Development and Sales Management functions to design and deliver appropriate training and give input into sales strategies
• Coach and co-ordinate staff day-to-day to ensure delivery of objectives, and build strong relationships with the Branch network to realize value from linked agents
• Ensure Governance, Compliance, Risk and Control are implemented and adhered to meet Group Standards by Centre

Qualifications & Experience:

• Bachelor's degree in a business-related field (per advert requirements)
• Relevant product management experience in banking or financial services (experience level not explicitly stated in the advert - Mid-Level assumed)

Skills & Competencies:

• Product strategy, pricing and development skills
• Analytical and competitive intelligence skills
• Stakeholder and relationship management across business functions, marketing, operations and branch networks
• Project/implementation management and local product testing
• Regulatory and legal product assessment understanding
• Coaching and people coordination skills