Property Manager

• Handle tenant inquiries from prospective renters, screen applications, process move-ins and move-outs, and resolve resident complaints or neighborhood disputes
• Schedule routine property inspections, coordinate repairs, and manage external vendors or on-site maintenance staff
• Collect monthly rent, track operating expenses, manage security deposits, and help prepare building budgets
• Answer Airbnb pre-booking questions, process reservation requests, and send check-in and checkout instructions
• Monitor booking calendars across multiple channels (Airbnb, Booking.com, VRBO) to prevent double bookings and manage gaps between stays
• Triage guest concerns during their stay such as wifi issues, lockouts or parking questions and escalate complex maintenance problems when needed
• Liaise with cleaning staff and property maintenance teams to verify properties are guest-ready before every scheduled arrival
• Track sales performance, monitor market trends, and adjust daily rates or minimum-stay rules to maximize rental revenue
• Maintain accurate logs of guest details, security deposits or damage claims, and operational expenses

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Real Estate, Hospitality, or a related field (preferred)
• At least 5 years of experience in property management
• Experience in tenant screening and leasing
• Financial management and budgeting experience

Skills & Competencies:

• Proven experience in property management
• Strong customer service skills
• Experience with property management software, such as Yardi or AppFolio
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Problem-solving mindset and ability to handle emergencies
• Strong leadership and time management skills