Receptionist

• Serve as the face of the Company, offering friendly service to visitors and callers
• Manage a multiple line phone system and route calls
• Receive visitors, verify their purpose and direct them appropriately
• Maintain a tidy, organized, and welcoming reception area
• Manage visitor logs and issue visitor passes
• Handle inquiries, complaints and requests professionally
• Receive, sort and distribute mail and packages
• Assist with filing, documentation, photocopying, and scanning
• Schedule meeting rooms and support internal meetings

Qualifications & Experience:

• Diploma in Business Administration, Secretarial Studies, Front Office Management, or related field
• At least 2 years' experience in a front-office or customer service role
• Proficiency in MS Office (Word, Excel, Outlook)
• Knowledge of switchboard operations is an added advantage

Skills & Competencies:

• Excellent communication and interpersonal skills
• Warm, polite, and customer-service oriented demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and work under minimal supervision
• High level of integrity, confidentiality and professionalism