ReceptionistExpiring Soon!

• Receive and attend to walk-in clients, visitors and suppliers professionally.
• Handle incoming calls and route them to the appropriate departments or officers.
• Log and escalate customer service issues or complaints for follow-up by technical or recovery teams.
• Dispatch and receive parcels, documents and correspondence on behalf of the company.
• Maintain the visitor register and control front office access.
• Track job cards for field technicians and update records accordingly.
• Oversee inventory handover for technicians in coordination with the Inventory Officer.
• Prepare and send daily job movement summaries to relevant departments, including Operations and HR.
• Support document filing, photocopying, scanning and general office organization.
• Ensure the front desk area is neat, stocked and presentable at all times.
• Submit daily reports to HR and Directors on calls received, complaints logged, inventory usage and technician dispatch.
• Support administrative coordination during interviews, client meetings and internal briefings.

Qualifications & Experience:

• Diploma in Business Administration, Secretarial Studies, Front Office or a related field.
• Minimum 2 years’ experience in a front office or administrative role.
• Good computer skills, including Excel, Word, email, and printer/scanner use.

Skills & Competencies:

• Experience in a technology, transport or operations-heavy environment will be an added advantage.
• Strong interpersonal and communication skills.
• Excellent time management and multitasking ability.
• Detail-oriented with strong recordkeeping skills.
• Professionalism and customer-care orientation.
• High level of integrity and accountability.