EBC is looking for a Reservation Officer to handle incoming reservation inquiries and serve as the first point of contact for all clients.
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Reservations Officer
Category
Other
Employment Type
Full-time
Location
Kampala, Uganda
Vacancies
1 position
Closing Date
11/1/2026
7 days left
Employer / Company
EBC
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0 unlocks
Description (Public)
Duties, Roles and Responsibilities
- Directly receive and manage all reservation inquiries via phone, WhatsApp and email
- Handle all calls / WhatsApp / emails for bookings
- Record and confirm reservations accurately
- Update booking sheet and send daily reports
- Coordinate with internal teams in regards to reservations
Qualifications, Education and Competencies
- 3+ years experience in a 4-star hotel
- Very presentable, sharp and well spoken
- Excellent English, good phone voice literate, fast and organised
- Professional, trustworthy, can work under pressure
- Level of Education: Bachelor's degree
How to Apply
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