The Networks Technician will maintain high-availability LAN/WAN and telephony systems for One Acre Fund's Rwanda program, driving network redundancy and uptime, resolving Tier 2 technical escalations and ensuring reliable connectivity to empower field operations across regional sites. The role partners with Country ITO teams on upgrades and security policies and mentors local technical staff. Applications are reviewed on a rolling basis until a hire is made.
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Information Technology
Rwanda Senior Networks Technician
Category
Information Technology
Employment Type
Full-time
Location
Rubengera, Rwanda
Vacancies
1 position
Closing Date
1/3/2027
70 days left
Employer / Company
One Acre Fund Rwanda
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Description (Public)
Duties, Roles and Responsibilities
- Maintain high-availability LAN/WAN and VoIP/telephony infrastructure, driving network redundancy and continuous performance optimization across regional field sites
- Resolve complex Tier 2 technical escalations, perform root-cause analyses on network outages and execute scheduled zero-downtime maintenance
- Partner with Country ITO teams to coordinate system upgrades, enforce security policies and implement standardized network architecture across multi-site field operations
- Monitor system health metrics to maintain zero-downtime standards while supporting and mentoring local technical staff across country teams
Qualifications, Education and Competencies
Qualifications & Experience:
- Bachelor's degree or Diploma in Network Engineering, Computer Science, Information Technology or a related field
- At least 2 to 3 years of experience maintaining high-availability enterprise LAN/WAN and VoIP/telephony systems
- Demonstrated expertise in network redundancy, uptime optimization and zero-downtime maintenance
- Proven track record in Tier 2 escalation management, incident response and root-cause analysis
- Working towards or holding relevant network certifications (e.g. CCNA or CompTIA Network+) is preferred
- This role is only open to citizens or permanent residents of Rwanda
Skills & Competencies:
- Strong cross-functional coordination and communication skills to execute system upgrades across regional field offices without direct managerial authority
- Fluency in English and Kinyarwanda
- Health insurance and paid time off provided
How to Apply
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