Safeguarding Manager

• Assess existing safeguarding, code of conduct, whistleblowing and data protection arrangements and recommend a coherent Group framework
• Review and maintain safeguarding policy, procedures, reporting channels, escalation matrix and secure case-management protocols
• Embed safeguarding requirements in recruitment, partner due diligence, contracting, programme planning and leadership reporting
• Complete programme and country risk assessments and agree mitigation plans with programme leads
• Integrate safeguards into mobilisation, registration, onboarding, workshops, coaching, field visits, digital delivery and MEL activities
• Maintain a donor obligations matrix specifying required controls, evidence, reporting triggers, deadlines and contract owners
• Establish accessible, confidential and safe channels for participants, staff, consultants and partners to raise concerns without retaliation
• Coordinate intake, triage, safeguarding referrals, notifications and case oversight, applying survivor-centred and trauma-informed methods
• Deliver staff and facilitator induction, refresher training and specialist modules on SEAH, professional conduct and disclosure handling
• Assess implementing partners, contractors and consultants against minimum safeguarding standards and agree remedial plans
• Maintain a safeguarding risk register, training dashboard, compliance tracker and corrective-action register, reporting regularly to leadership

Qualifications & Experience:

• Bachelor's degree in social work, law, psychology, sociology, human rights, international development, public health or a related discipline; a specialist safeguarding or PSEA qualification is desirable
• At least 10 years' relevant experience, with a minimum of 5 years focused on safeguarding in donor-funded programmes, including direct reporting to a funder
• Demonstrated experience managing safeguarding incidents against fixed reporting timelines, applying survivor-centred practice and maintaining case documentation
• Experience writing safeguarding policies, checklists, risk assessments and training content for programme and partner use
• Experience assessing the safeguarding systems and controls of partner and implementing organisations
• Familiarity with Acumen or Mastercard Foundation safeguarding requirements is an added advantage

Skills & Competencies:

• Strong understanding of PSEA/SEAH and safeguarding of children and vulnerable adults, and confidential referral pathways
• Ability to interpret donor contracts and translate funder safeguarding requirements into practical, programme-ready plans
• Ability to work remotely and collaboratively with project teams across multiple African countries
• Clear, evidence-based writing for funder reports and the confidence to challenge partners when the evidence trail is thin
• Excellent judgement, integrity, discretion and cross-cultural communication