Team Leader - SalesExpiring Soon!

• Create and manage a comprehensive rollout plan for KCBU Merchants and ERP platform integrations
• Provide strategic direction to drive acquisition and usage across the Merchant and ERP business lines
• Lead BCOs and DSRs to grow a sustainable, active network of merchants and ERP platform users
• Lead and deliver all projects related to DFS sales, merchant acquiring and ERP partnerships
• Manage stakeholders to ensure ERP and merchants have the required supplies, POS terminals and marketing merchandise
• Ensure high-quality service standards are maintained alongside strict regulatory compliance
• Oversee the training, onboarding and continuous development of the Merchant and ERP user networks
• Prepare accurate quality service and performance reports covering merchants and ERP platform traction
• Manage stable partnerships focused on business strategy and KCBU balance sheet growth
• Schedule targeted promotion and awareness campaigns for merchants and ERP solutions
• Organize regular feedback forums for merchants and enterprise clients
• Assess sales team performance, monitor scorecards and drive remedial actions
• Conduct periodic customer visits to assess platform utilization against intended use cases

Qualifications & Experience:

• Bachelor's degree in Computer Science, IT or a business-related course
• Minimum 6 years' total experience, including at least 4 years in an ERP sales-driven role
• Experience in relationship management and team management

Skills & Competencies:

• Strong stakeholder management and partnership-building skills
• Knowledge of merchant acquiring, DFS sales and ERP platforms
• Leadership, coaching and training skills
• Performance reporting and business strategy skills