Supervisor - Human Resources

• Coordinate recruitment activities, including advertising vacancies, screening applications and arranging interviews
• Facilitate background checks and academic verifications in line with data protection requirements
• Deliver onboarding and orientation sessions to help new employees settle into their roles
• Prepare and issue employment contracts using approved templates and in line with applicable labour laws; track contract expiries and renewals
• Consolidate and verify monthly payroll inputs, process payroll and respond to employee payroll queries
• Coordinate performance review cycles and compile monthly, quarterly and annual performance reports
• Coordinate workplace injury reporting and WIBA claims, and organize health and safety training and inspections
• Serve as an approachable point of contact for employee concerns, document grievances and support impartial preliminary fact-finding
• Coordinate disciplinary processes in line with the Employment Act 2007 and company policies
• Keep employee information and employment status changes accurate and up to date in the HRIS

Qualifications & Experience:

• Bachelor's degree in Human Resource Management or a related field, supported by a recognised professional HR qualification
• Membership of IHRM in good standing
• At least six years of progressive HR experience, including 2 years in a supervisory or HR operations role
• Demonstrated experience in recruitment, onboarding, contract administration, employee relations and performance review coordination
• Hands-on experience preparing, processing and reconciling monthly payroll and validating statutory deductions

Skills & Competencies:

• Strong practical knowledge of Kenyan employment laws, fair disciplinary and grievance procedures, data protection, WIBA and occupational safety requirements
• Proficiency in HRIS and Microsoft Excel; experience with PTS and biometric timekeeping systems is an added advantage
• Strong numerical accuracy, sound judgement and discretion when handling sensitive information
• BPO experience is an added advantage